We want to get to know you and your experience better
We want you to have the opportunity to learn more about the role you’ve applied for, our culture, career paths and anything else that’s on your mind. Our goal is to keep you informed as we go so you feel supported and prepared for each step of the process.
HIRING PROCESS
If you’re a match for a role, you’ll enter our hiring process
Application
We review applications carefully. If there’s a match between your experience and what we’re looking for, a recruiter will contact you.
Recruiter interview
Our recruiters will ask questions to better understand your qualifications and interests. You’ll also be able to ask any questions that are on your mind.
In-person and virtual interviews
If you continue the interview process, you’ll meet with business leaders and the hiring manager. You’ll likely discuss examples of professional experiences where you did well, had challenges and experienced growth.
Sample questions
“Explain a project you worked on or led and why it did or didn't succeed.”
“What is one personal goal that you set for yourself and how did you achieve it?”
Background check
If you continue to move through the interview process to a conditional offer, we’ll verify your background. We’ll check your employment, education, certifications and licenses. You will also be fingerprinted in accordance with federal guidelines.
Offer
Once your background check is completed and approved, you will receive an offer. If you accept our offer, your start date will be determined and your onboarding process will begin.
COMMUNICATION
You will receive updates via email and phone throughout the application and interview processes
Depending on where you are in the candidate journey, some emails may be automated — such as a notification of receipt for your résumé — while others will be from a recruiting associate. Our goal is to keep you as informed as possible along the way.
INTERVIEW TIPS
Learn more about Capital Group
Explore our site and social media feeds.
Learn about your hiring team
Check their LinkedIn profiles to see their experience and expertise, and find things in common.
Ask us about us
Come prepared with questions about the position, team, business and anything else that’s important to you.
Be prepared to share
Consider the STAR method as a way to answer questions.
Describe the Situation
Explain the Task you had to complete to address it
Tell what Action you took to complete the task
Share the Result
Rehearse before you step into the spotlight
Ask a friend or family member to help you prepare for your interviews by rehearsing your answers.
Prepare for a virtual interview
Make your background clean and professional
Test your computer audio and video
Ensure you have proper lighting
Prepare for an in-person interview
Ask ahead about parking
Know whom to ask for when you arrive
FREQUENTLY ASKED QUESTIONS
Find answers to more of your questions about interviewing at Capital Group
On average, it can take one to three months to go from résumé submission to offer.
Every position is different, but you can expect to speak with three to five Capital Group associates.
Capital Group supports using AI to enhance hiring while prioritizing authenticity, transparency and privacy. Candidates can use AI to prepare, tailor résumés or practice interviews — but responses must reflect their real experiences.
To protect the integrity and confidentiality of our interview process, AI tools — including transcription or recording software — are not allowed during interviews. These conversations are intended to be candid and private. If AI tools are detected during an interview, the candidate will be removed from consideration.
We want to get to know the real you — your skills, your story and your aspirations. AI can support your journey, but authenticity is what truly sets you apart.
For full details, see our AI Authenticity and the Future of Hiring statement.
We’ll verify your employment and educational history, including certifications and licenses, as well as conduct a criminal background check.
Our recruiters typically cover our total compensation package philosophy at the beginning of the recruiting process.
We adhere to the highest safety precautions in all our locations. These include scheduling virtual interviews as necessary, scheduling virtual meetings as necessary, providing hand sanitizer and masks to associates who want them, and implementing additional safety precautions as recommended by federal guidelines.
We have a flexible dress code. Associates can choose more relaxed or professional attire, depending on the nature of their day.
Capital Group works with several recruitment firms that will contact you by phone or email to follow up on a résumé or application submission. You will never receive a text or social media message about a job opportunity or be invited to participate in a text- or social-app-based interview with Capital Group. All interviews and communications will be done via phone, WebEx and in person.
Learn more about being part of Capital Group
Explore the sections below to learn more about the culture, benefits and everything a career at Capital Group has to offer.
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Compensation and benefits
At Capital Group, we know that your compensation and benefits play a large part in your well-being, and we take that responsibility seriously.
There are many career-related phishing scams targeting people seeking employment
For your own cyber safety and security, please do not respond to or interact with job-related text or social media messages claiming to be from Capital Group. You can also contact us at (800) 421-4225 or employmentfraud@capgroup.com to verify a recruiter or a job opportunity.