SERVICE & SUPPORT

Coming soon: Your new online account experience


We recognize that your investment and technology needs continue to evolve, and Capital Group is committed to evolving with you. In the coming months, when you log in to your account, you’ll access an improved design with intuitive navigation and enhanced functionality, making it easier to manage your account(s).

You’ll be prompted to register for the new experience, even if you’ve accessed your account online in the past. Once registered, you’ll gain access to:

  • Increased account security: Additional layers of security will include 2-step verification options and new account notifications whenever there’s activity on your account
  • Improved design and layout: Intuitive navigation will help you quickly locate your account balance and returns, your financial professional’s contact information and more
  • Enhanced functionality: A streamlined user experience will make it easy to complete investments, exchanges and withdrawals and to make updates to your automatic transactions


Stay tuned for additional communications about the upcoming changes to the website. Visit New online account experience FAQ for more information.

 

Introducing your new online account experience

Have questions about the upcoming changes?

Frequently asked questions (FAQ)

We recognize that your investment and technology needs continue to evolve, so we’re enhancing the part of the website where you log in to access your account, check your balance, make account updates and complete transactions.

The new experience is rolling out to investors in phases over the coming months. For the latest information, revisit this page regularly.


On a future visit, you’ll be automatically prompted to create new login credentials to access the new experience, even if you’ve accessed your account online in the past.

Once you log in to your account, you’ll notice an updated design. For details on additional updates, visit New features/benefits in New online account experience FAQ.

Contact us

Have questions? We're here to help.

Contact us 8:00 a.m. to 7:00 p.m. ET, Monday through Friday.

All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.

Use of this website is intended for U.S. residents only.