RETIREMENT PLAN UPDATES The Bulletin

Get the latest updates for our retirement plan solutions.

Simplify retirement plan notices

Plan sponsors have a responsibility to send certain plan notices to employees every year. But that doesn’t mean they need to spend a lot of time printing documents and stuffing envelopes. Our notice delivery services make it easy for plan sponsors to send notices and fulfill their fiduciary duties.

For PlanPremier, plan sponsors may opt to have a range of notices automatically generated and sent via email for free (or $2.50 each via regular mail). They may also upload a notice and have us mail it for $2.00 per mailed notice. Learn more about notice delivery for PlanPremier.

For RecordkeeperDirect, plan sponsors may upload a notice and have us mail it for $2.00 per mailed notice. Learn more about notice delivery for RecordkeeperDirect.

Offer more fund flexibility

RecordkeeperDirect (with fund flexibility) enables you to offer access to investments from multiple fund managers, including American Funds for an additional fee. Add to that the many benefits that RecordkeeperDirect offers today, like simplified administration, powerful employee engagement and straightforward pricing.

RecordkeeperDirect (with fund flexibility) is available now to new plans and coming soon for existing plans.

New reporting enhancements coming soon

The Reports & Analysis section on the plan sponsor website will be updated in June 2025, providing a more robust reporting experience. If you have any saved templates, they won’t carry over. Please take time now to document any templates you have.

New participant enrollment videos

Give employees an overview of the enrollment process and encourage them to start saving with these short how-to videos. The videos are available in both English and Spanish.

Watch: How to enroll in your workplace retirement plan

Our payroll integration service has been expanded

We make it easy to connect with a broad range of payroll providers to help plan sponsors simplify contributions and protect sensitive information. Check out the payroll providers available through our network connections and additional providers through Payroll Integrations. In addition to 180 standard integration, we offer 360 payroll integration to further simplify the payroll process for plan sponsors.

Learn more about our payroll integration service and direct vendor connections:

You can now verify lost participants online

To help protect plan participants, we now place a stop-mail indicator on their account if we receive returned mail.

When we place a stop-mail indicator on an account, we’ll notify the plan sponsor and/or third-party administrator by email. They can verify or update the participant’s address online.

New force-out distribution and automatic IRA rollover request form

A new form simplifies the process of requesting force-out cash distributions and/or automatic IRA rollovers for terminated participants in RecordkeeperDirect plans.

We recommend plan sponsors review their plan document and consult their third-party administrator prior to submitting this request to ensure the vesting information they provide is correct.

Take advantage of online enrollment

Are you and your employees still relying on paper forms to enroll or update contribution rates and beneficiaries? These activities can be streamlined through the participant website and app, potentially saving you time and reducing administrative issues. To enable online enrollment for your plan, submit the completed Online Enrollment Authorization form and Participant Data Supplement file

Review the RecordkeeperDirect Online Enrollment Summary guide to learn more.

Take advantage of our expanded e-distribution offering

Our electronic withdrawal process makes it easy to request and approve withdrawals online. Additionally, we now support emergency expense distributions, as provided under the SECURE 2.0 Act.

To add this distribution type to their plan, plan sponsors can submit the Plan Maintenance Request form. Once this option is enabled, participants can request this new distribution type via the participant website and app.  

Make onboarding easy with Plan manager

Plan manager makes it easy to get RecordkeeperDirect clients up and running with a streamlined digital experience. Let our online tool guide you through the onboarding process — and leave the paper forms behind.

In-plan Roth conversion requests for RecordkeeperDirect

Participants can now use our In-Plan Roth Conversion Request to convert pre-tax assets in their accounts to Roth assets.

To take advantage of this option, plan sponsors may need to update the money types on file for their plan. If necessary, they should complete the Plan Maintenance Request to add in-plan Roth conversion money types. Plans have the ability to allow in-plan Roth rollovers (for participants who have met a distributable event) and/or in-plan Roth transfers (for participants who haven’t yet met a distributable event).

Our website addresses have changed

We’ve updated our retirement plan website addresses as shown below. In doing so, we hope to make it easier to do business with us, and more clearly communicate who we are and the products and services we offer. Please be sure to update your bookmarks.

Website

New address

RecordkeeperDirect

Participant

capitalgroup.com/participant/rkd

Plan sponsor

capitalgroup.com/sponsor/rkd

Third-party administrator

capitalgroup.com/tpa/rkd

PlanPremier

Participant

capitalgroup.com/participant/planpremier

capitalgroup.com/participant/planpremier

Plan sponsor/PartnerLink — PlanPremier-Bundled

capitalgroup.com/sponsor/planpremier

capitalgroup.com/sponsor/planpremier

Plan sponsor/PartnerLink — PlanPremier TPA

capitalgroup.com/sponsor/planpremiertpa

capitalgroup.com/sponsor/planpremiertpa

SIMPLE IRA Plus

Participant

capitalgroup.com/participant/simpleiraplus

capitalgroup.com/participant/simpleiraplus

Plan sponsor

capitalgroup.com/sponsor/simpleiraplus

capitalgroup.com/sponsor/simpleiraplus

Faster, easier hardship distributions available soon

New options will be available soon, including elimination of collecting backup documentation and allowing participants to self-certify, to help ease administrative efforts for plan sponsors and process hardship distributions faster. Watch for more information coming soon.

New participant enrollment videos

Give employees an overview of the enrollment process and encourage them to start saving with these short how-to videos. The videos are available in both English and Spanish.

Watch: How to enroll in your workplace retirement plan

     •   PlanPremier (English)
     •   PlanPremier (Spanish)

Our payroll integration service has been expanded

We make it easy to connect with a broad range of payroll providers to help plan sponsors simplify contributions and protect sensitive information. Check out the payroll providers available through our network connections and additional providers through Payroll Integrations. In addition to 180 standard integration, we offer 360 payroll integration to further simplify the payroll process for plan sponsors.

Learn more about our payroll integration service and direct vendor connections:

Our website addresses have changed

We’ve updated our retirement plan website addresses as shown below. In doing so, we hope to make it easier to do business with us, and more clearly communicate who we are and the products and services we offer. Please be sure to update your bookmarks.

Website

New address

RecordkeeperDirect

Participant

capitalgroup.com/participant/rkd

Plan sponsor

capitalgroup.com/sponsor/rkd

Third-party administrator

capitalgroup.com/tpa/rkd

PlanPremier

Participant

capitalgroup.com/participant/planpremier

capitalgroup.com/participant/planpremier

Plan sponsor/PartnerLink — PlanPremier-Bundled

capitalgroup.com/sponsor/planpremier

capitalgroup.com/sponsor/planpremier

Plan sponsor/PartnerLink — PlanPremier TPA

capitalgroup.com/sponsor/planpremiertpa

capitalgroup.com/sponsor/planpremiertpa

SIMPLE IRA Plus

Participant

capitalgroup.com/participant/simpleiraplus

capitalgroup.com/participant/simpleiraplus

Plan sponsor

capitalgroup.com/sponsor/simpleiraplus

capitalgroup.com/sponsor/simpleiraplus

Call us to see how Capital Group can help with your retirement plan business. 

Investments are not FDIC-insured, nor are they deposits of or guaranteed by a bank or any other entity, so they may lose value.
Investors should carefully consider investment objectives, risks, charges and expenses. This and other important information is contained in the mutual fund prospectuses and summary prospectuses, which can be obtained from a financial professional and should be read carefully before investing.
All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.
Use of this website is intended for U.S. residents only.
Capital Client Group, Inc.
This content, developed by Capital Group, home of American Funds, should not be used as a primary basis for investment decisions and is not intended to serve as impartial investment or fiduciary advice.