Module

Scale your business

Codify and clarify to create repeatable processes.

Get your team rowing in the same direction.

This module helps advisors delegate with confidence, strengthen team communication and clarify responsibilities — laying the foundation for a more scalable, efficient practice. By putting the right structures in place, you’ll empower your team to uphold high standards and create the consistency needed to grow without burning out.

Module length

Scale your business lessons

ABOUT 25 MINUTES

Learn how to turn your firm’s “secret sauce” into clear, repeatable processes that others can follow. You’ll explore common standard operating procedure (SOP) frameworks, evaluate what’s already standardized in your practice and use a tool to document key processes so your team can execute consistently — even when you’re not in the room.

Take the lesson

ABOUT 25 MINUTES

Create a rhythm that keeps everyone on the same page. This lesson offers real-world examples of how improved communication strengthened team execution, plus tools to help you set a regular cadence, align around goals and surface feedback that supports transparency and accountability.

Take the lesson

ABOUT 30 MINUTES

Define who’s doing what — and why. You’ll examine common role structures in advisory firms, identify your team’s current pain points and use a tool to match responsibilities with skills and preferences. The goal: build clarity, trust and a team setup that works for everyone.

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Case studies

See what the theories above look like in real-world practice. Find insights, ideas and inspiration that make it easier to visualize your next move. 

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Tools and takeaways

What are your next steps to consider? Eliminate the guesswork with these action items that help you build and maintain momentum.

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CE credit details

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Course glossary

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For financial professionals only. Not for use with the public.
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This content, developed by Capital Group, home of American Funds, should not be used as a primary basis for investment decisions and is not intended to serve as impartial investment or fiduciary advice.