Client Accounts versus DST Vision
ARTICLE TAKEAWAYS
- The Client Accounts section of the Capital Group website and DST Vision® offer different options to help you manage your clients’ accounts
- Compare available tasks and transactions you can complete on DST Vision and in Client Accounts
- Vision login credentials are used for both websites
You can use your Vision credentials to access your American Funds book of business on the DST Vision website or link your Vision credentials to your Capital Ideas Pro™ login to access Client Accounts.
Don’t have Vision credentials? Sign up now.
Need to register for Capital Ideas Pro? Register now.
Review the information below to learn which tasks and transactions you can complete in Client Accounts and/or on DST Vision.
Client Accounts and DST Vision comparison
Transactions |
Client Accounts |
DST Vision |
Exchanges within the same account |
Yes |
Yes1 |
Investments/contributions |
Yes |
Yes2 |
Rebalances |
Yes |
No |
Withdrawals/distributions |
|
|
Capital Bank and Trust Company (CB&T) IRAs |
Yes3,4 |
No |
CollegeAmerica® accounts |
Yes5 |
No |
Retail accounts |
Yes6 |
Yes6 |
Automatic options |
Client Accounts |
DST Vision |
Automatic exchange plans |
View only |
Yes7 |
Automatic investment plans |
Yes (add/modify/remove) |
Yes2 |
Automatic life expectancy distributions |
View only |
No |
Automatic life expectancy exchanges |
View only |
No |
Automatic rebalance plans |
Yes (add/modify/remove) |
No |
Automatic withdrawal plans (retail accounts) |
Yes |
View only |
Automatic withdrawal plans (CB&T IRAs and CollegeAmerica accounts) |
View only |
View only |
Account maintenance |
Client Accounts |
DST Vision |
Bank information (for investments only) |
Yes8 (add/remove) |
View only8 |
Client’s address |
Yes (add/modify) |
No |
Account information |
Client Accounts |
DST Vision |
Account balance |
Yes |
Yes |
Beneficiary information (available on select account types) |
Yes |
Yes |
Client’s contact information |
Yes |
Yes |
CollegeAmerica contribution and distribution summary |
Yes |
No |
Cost basis method (retail accounts) |
No |
Yes |
Dividends and capital gains |
Yes |
Yes |
IRA/Education Savings Account contribution summary |
Yes |
No |
Pending and past transactions |
Yes |
Yes |
Personal rate of return |
Yes |
No |
Rights of accumulation |
Yes |
Yes |
Statement of intention |
Yes |
Yes |
Successor owner information (CollegeAmerica accounts) |
Yes |
Yes |
Personalized dashboard (account alerts, top clients, top recent transactions and more) |
Yes |
No |
Account documents |
Client Accounts |
DST Vision |
Quarterly statements |
Yes |
Yes |
Historical account balance statements |
Yes |
Yes |
Tax forms |
Yes |
Yes |
Note: Accessing DST Vision and Client Accounts and processing transactions online are subject to approval from your home office.
1 On CollegeAmerica accounts, only 1 exchange can be processed per trade date.
2 Only if bank information and the specific fund exist on the account.
3 Cannot distribute more than $125,000. Can deposit to the bank only if the bank account (Automated Clearing House [ACH] option) has been linked and hasn’t been modified in the last 10 calendar days. Can send proceeds via check only if the address hasn’t been modified in the last 10 calendar days.
4 Funds cannot be distributed online if the investor is of required minimum distribution (RMD) age and invested in Class C shares.
5 Can send proceeds to the eligible institution. Cannot distribute more than $125,000. Can deposit to the bank only if the bank account (ACH option) has been linked and hasn’t been modified in the last 10 calendar days. Can send proceeds via check only if the address hasn’t been modified in the last 10 calendar days.
6 Cannot withdraw more than $125,000. If Capital Group is calculating cost basis on the shares, the potential contingent deferred sales charge and estimated gain or loss can also be calculated. Can deposit to the bank only if the bank account (ACH option) has been linked and hasn’t been modified in the last 10 calendar days. Can send proceeds via check only if the address hasn’t been modified in the last 10 calendar days.
7 Cannot add/view/modify when percentages are used.
8 Can view the last 4 digits of the bank account number.
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